Customer feedback
What our customers say
Every review below is a five-star Google review published on our site, in the customer’s own words.
14 five-star Google reviews
“I rarely write reviews or recommend a company but I must make an exception in this case. I have had a problem for months now with a drain on my battery meaning that my car was dead every morning and wouldn't start without a jump, to the degree that I had to go and buy a heavy duty jump starter to get it going every morning. I tried everywhere to get it fixed to no avail and everyone recommended that I take my Range Rover to a dealership. The dealership advised that it could take all day to resolve at a cost of £100 per hour and possibly another £2000 if it turned out to be a faulty motherboard on the computer!! I called Phil this morning and he booked my car in for 2pm today. He discovered my glove compartment light was the source of the battery drain and solved the problem, all in under and hour and almost half the price of an hour's work at the land rover dealership. Phil is a lovely, caring trustworthy man and I would not go anywhere else in future for electrical work on my car. Thank you so much for your wonderful customer service.”
“These guys are excellent, will definitely use again. Their knowledge and work ethic are second to none. Car was diagnosed and fixed within a hour and a half. Thank you”
“Fantastic service and customer care. Excellent in every way and a garage that is spotless. I won't be going anywhere else”
“Great service from Phil needed an MOT as I it had expired, he managed to fit me in and sort out an electrical issue at the same time”
“After giving up on my wee tigra roof problems and nearly doing a basil faulty on it I love it again! Thank you so much PLA you are a Wizard! Excellent service I will be back when I need my Mot. X”
“Excellent service, very happy customer, will be returning for further work in the new year”
“Navara abs system went mad after me jet washing under car they had it fixed within a few hours the same day very please with the service and there capabilities, will definatley be back”
“Great service from PLA automotive, guys held on to landrover for me whilst I travelled down from Aberdeen to Bathgate to purchase, picked me up from train station, good quality car at a fair price, excellent honest service. Will definitely go back for my next vehicle.”
“Excellent service, Phil goes out all the way to resolve any problems your car may have, wont be beaten on price or service which is 1st class all the time, that we have now gone from our normal garage after 15yrs to PLA for both our cars. Can't thank him enough for resolving gear problems on my Chrysler that not even the dealership garage could solve. Staff are excellent too.”
“Excellent service from PLA Automotive. I have used PLA for servicing, repairs, tyres and car purchase over the last 4 years. Customer service has always been excellent with very competitive pricing, fast service and high quality repairs. They provide a full service for all aspects, and very qualified with great communications and updates.”
“Been down a good few time for a repair. Always top service In quick time at a fair price. Highly recommended”
“Why anyone would go anywhere else is beyond me. Phil has looked after several of my cars (mercedes, lexus). always the highest quality workmanship at the best local prices and a friendly face into the bargain. Give him a try, you won't be disappointed”
“Excellent service front PLA who came to my rescue during the cold snap last week after the heater fan died on my Zafira. Phil went out of his way to giving me the quickest and cheapest repair, we'll definitely be back there in the future.”
“Amazing service work done to the highest standards very happy .would recommend to everyone”
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